Property Management Accounting The Property Management Division is fully computerized using an accounting program that provides clients with monthly reporting of rental revenues and expenses. Tenant Placement The Property Managers screen all tenant applications to match up the best tenants for every property. Every tenant completes a Tenancy Application Form and is screened for references, financial stability and criminal background check before they are considered for placement in a property. If possible, we will visit the home of an applicant to see where and how they are now living and treating their current accomodation. We do a walk-in and walk-out with every tenant and take pictures of the premises. We do a physical check the first month a tenant is in and another in 3 mths with interim drive-bys for the Owners peace of mind and Insurance Company where applicable. In the instance of an emergency, we are on call 24/7. Property Maintenance Maintenance issues are taken care of in a timely manner where required repairs are completed by a qualified company or where replacement of appliances are needed, value for monies spent is always considered. Dispute Resolution There are instances were dispute resolution in required. Working on behalf of the client, the property manager attends dispute resolution hearings as scheduled by Residential Tenancy Branch. There are times when the property manager will liaise with the police department about an explosive issue or about crime prevention strategies at a property. The goal of the property management division is to place quality tenants into our client's properties.